Turnshop · Global & Local
Cross Culture Management
The same word, said the same way, means two different things across a border.
Global & Local
Who It Is For
- Teams working across borders, time zones and head offices
- Managers of distributed or outsourced teams
- Organisations newly part of a multinational group
How It Runs
- One to two days, in person or online
- Built around the specific cultures in your own reporting lines
- English and Urdu
What It Turns On
01
Read the cultural dimensions underneath a working disagreement.
02
Give feedback, set deadlines and escalate across cultures that do all three differently.
03
Run a distributed team without defaulting to head office's habits.
04
Stop reading difference as difficulty.
The broad outline
01
In context
A cross-border misunderstanding from the room's own history, replayed from both ends.
02
Know
The dimensions that reliably differ: hierarchy, directness, time, individual against group, and how disagreement is shown.
03
Go
Your own map. Where your default sits, where theirs sits, and which gap is causing the friction you actually have.
04
Show
The hard ones, rehearsed: feedback to someone whose culture does not do public correction, a deadline agreed differently at each end, an escalation that reads as betrayal.
05
Close
Working agreements written jointly rather than issued.
What You Are Left Holding
- Your team's cultural map, both ends of it
- Working agreements on feedback, deadlines and escalation
- The misunderstanding you keep having, explained
Also in Global & Local
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Ask about Cross Culture Management
Tell us who is in the room and what is turning them off. We will tell you honestly whether this is the right answer.