
Turnshop · Leadership & Management
Leadership in Service
A good leader is one who knows the way, goes the way and shows the way.
Leadership & Management
Who It Is For
- Managers moving from running work to leading people
- Leadership teams setting the weather for everyone below them
- Anyone given the title and not the toolkit
How It Runs
- One to two days, in person or online
- Core concepts, reading, activities, video discussion and peer review
- English and Urdu
What It Turns On
01
Lead from what the role is for, rather than from where it sits on the chart.
02
Read the human need underneath a performance problem.
03
Set a vision the team can actually see, and show it in your own behaviour first.
04
Hold the standard without holding the room by the throat.
The broad outline
01
In context
Tone and frame set, and the business case for visionary leadership made in the room's own numbers rather than a textbook's.
02
Know
The foundation is attitude, not technique. Vision as the thing that creates energy. The styles and practices available to you, and what each one costs.
03
Go
Leadership versus management. Position versus action. What it takes to think outside the role you were handed.
04
Show
Understanding human needs. The motivators and drivers of team performance. Aligning reward with the behaviour you actually want. And leading without running yourself into the ground.
05
Close
Action plans written for your own team, with names and dates on them.
What You Are Left Holding
- A leadership action plan per participant
- A shared language for what good looks like here
- The behaviours your rewards are quietly encouraging, named
Also in Leadership & Management
Expressing heartfelt gratitude to our inspiring speaker, Umair Jaliawala, CEO Torque Corp, for leading an exceptional Leadership and Team Building Workshop at NICAT. Your insights have truly ignited our passion for leadership excellence!

Leadership and team building · Umair Jaliawala
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Ask about Leadership in Service
Tell us who is in the room and what is turning them off. We will tell you honestly whether this is the right answer.