Turnshop · Self & Professionalism
Impressions Management
You are being read long before you are being heard.
Self & Professionalism
Who It Is For
- Client-facing professionals and leadership teams
- Teams whose internal reputation is costing them work
- Organisations where the values are on the wall and not in the corridor
How It Runs
- One day, in person — it needs a room
- Meditation, enacted scenes, peer feedback and case work
- English and Urdu
What It Turns On
01
Know the impression you make, as against the one you intend.
02
Regulate yourself in the moment the stimulus lands, not an hour later.
03
Break the judgements you form of others from dress, background and accent.
04
Take feedback on your own conduct without defending it.
The broad outline
01
In context
A warm open and an early meditation — life recalled as a roller-coaster of planned and unplanned turns, closing on gratitude. You can shut your eyes to the fear or enjoy the ride.
02
Know
The six components underneath every impression: self-awareness, self-regulation, empathy, equality against equity, diversity, and social skill.
03
Go
Judge me not. Scenes enacted by the room, each team reading the others — until the assumptions built from appearance and background are visible enough to break.
04
Show
Start, Stop and Continue. Genuine feedback sought from a senior, a peer and a junior, given by rules agreed first. Then random association, which shows the room its own conditioning, and fixed against growth mindset.
05
Close
The Four Agreements — be impeccable with your word, take nothing personally, make no assumptions, always give your best — set against your organisation's own values.
What You Are Left Holding
- Feedback from three levels of the organisation, in writing
- Commitments on behaviour at work and outside it
- Your own conditioning, made visible
Next
Ask about Impressions Management
Tell us who is in the room and what is turning them off. We will tell you honestly whether this is the right answer.