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Turnshop · Digital & Future

Data-Driven Decision Making

Most decisions are made first and defended with data afterwards.

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Digital & Future

Who It Is For

  • Managers who receive reports and must act on them
  • Teams sitting on data nobody uses
  • Anyone whose meetings end in opinion and start again next week

How It Runs

  • One to two days, in person or online
  • Worked on your own reports and your own live decisions
  • English and Urdu

What It Turns On

  1. 01

    Ask the question before pulling the data, not after.

  2. 02

    Read a dashboard for what it is not showing you.

  3. 03

    Tell correlation from cause in a room that wants to skip the difference.

  4. 04

    Present a number so it changes a decision rather than decorating one.

The broad outline

  1. 01

    In context

    A decision your organisation made recently, and an honest account of what the data contributed to it.

  2. 02

    Know

    The question first. What a measure is for, what it hides, and what people start doing the moment you measure it.

  3. 03

    Go

    Reading well: base rates, averages that lie, samples that flatter, and the difference between what moved together and what caused it.

  4. 04

    Show

    Your own reports on the table. Rebuilt to answer a decision, then presented to a sceptical room.

  5. 05

    Close

    One recurring decision moved from opinion to evidence.

What You Are Left Holding

  • Your key report, rebuilt around a decision
  • The measures that are quietly distorting behaviour, named
  • One decision with an evidence routine attached

Next

Ask about Data-Driven Decision Making

Tell us who is in the room and what is turning them off. We will tell you honestly whether this is the right answer.