Delivery
Digital
Some things do not need a room. They need repeating.
What has to be spaced, revisited and looked up on a Tuesday afternoon belongs on a screen. Available at the moment of use rather than the moment of delivery.
The design question is never 'in person or online'. It is 'which half of this belongs where'.
The Rest of the Method
Diagnosis
Turn-offs first
Ask what is turning this group off, not what training they want. Name the barriers, and the programme has something to push against.
Design
Turn-on sauce
Torque's name for the design choices that make learning delicious, digestible and developmental, rather than merely delivered.
Delivery
Experiential
Some things cannot be read. They have to be felt: practised, risked and witnessed, with somebody in the room whose opinion counts.
Transfer
Reinforcements and follow-thrus
The room ends on Friday. The habit was supposed to start on Monday. The follow-thru is the programme; the room only began it.